

Frequently Asked Questions
Collapsible content
Shipping Information
What are the normal shipping times?
Freedom Munitions normally shipping schedule is 3-5 business days from date of order. We ship Monday thru Friday. If your order hasn't shipped by day 6, please contact us for further information regarding your order at support@freedommunitions.com.
Why is my tracking number showing invalid?
Please allow 24-48 business hours for the tracking info to update to the UPS website. We load a trailer throughout the day and UPS then picks up in the evening and transports to the UPS hub in Spokane, WA. Where the first scan will take place and tracking information will be updated.
How much do you charge for shipping?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What are my payment choices?
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
Do you ship to my State?
Please register an account with us. During sign-up we'll ask for your shipping address details including your country. If your country is not in the dropdown menu of available countries, we cannot ship to your country at this time.
Returns
What is Freedom Munitions Warranty/Defect Policy?
You are required to notify Freedom Munitions within 90 days of any issues or defects with your purchase. You may also be required to return the suspected defected ammo for testing before receiving a refund or replacement within 90 days of the prepaid return label. If you contact Freedom Munitions after the 90-day period your claim may be subject to denial, and no refund or replacement will be issued.
What is the return policy?
Freedom Munitions has a company policy that all sales are final. No exchange or returns.
Pricing & Billings
Why did the charge on my card disappear?
We authorize the funds which causes a pending transaction that may fall off before your order ships. This does not mean the order has been cancelled. When the order ships the money will be pulled from the account and a tracking number will be provided.
Do I have to pay Sales Tax?
Yes. It’s due to a law that took effect 2 years ago. States realized that they were missing out on a lot of revenue because people started buying online. Therefore those states were never able to collect sales tax. So they created a law in which all companies who sell product to another state must collect and pay sales tax in those states once they reach Nexus. The Nexus for each state is different. For some states it’s a dollar amount, other states the number of orders and in some states a combination of the two.
When will my credit card be charged?
Your credit card will be charged when your order is marked to ship.
Order Information
How can I edit my order?
Unfortunately, once an order has been placed, we are unable to modify the order or combine orders. Our only option is to cancel the order, and have you place a new order. We can only make changes to an address if the order has not shipped for free. If the order has shipped it will be a $17.60 fee or it can be held at the nearest UPS facility for pick up at no charge.
Can I cancel my order?
You may cancel your order before the order status has switched to "shipped." Once an order has been shipped we are unable to cancel the order. You can cancel your order by calling us at 208-746-3668 or emailing us at support@freedommunitions.com.
What does my order status mean?
Awaiting Fulfillment- Your order is waiting to be picked and shipped. Need Verification- Your order is awaiting a manual verification by one of our friendly Customer Service Agents to confirm required documents for your current shipping address. Missing License- Your order is awaiting upload of your required documents through the link that has been emailed to you, or is awaiting a manual verification by one of our friendly Customer Service Agents to confirm required documents for your current shipping address.
Definitions
What does REMAN mean?
This term is used for reloaded ammunition, which means fired brass that has been reloaded to SAAMI specifications.